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Your comments and questions are important to us. If your inquiry cannot be answered by the FAQ's, please contact us using the Contact Form or call us on +41 800 11 33 66.

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Shipping and Delivery

Please kindly note there will be no shipments sent out from the 24th – 26th December 2024 and 31st December – 1st January 2025. SENSAI wishes you a lovely holiday season.

SENSAI E-Boutique offers standard shipping on all orders across the United Kingdom. SENSAI will offer FREE shipping for all orders with a total value over £90.00. If the order value is below £90.00, shipping will be charged at a flat rate of £6.00.

Currently SENSAI E-Boutique only delivers to the United Kingdom, shipping from our European warehouse in Germany. Please note no additional import fees will apply on your purchase. Standard shipping takes 4 to 8 business working days based on your location, unless another timeframe is indicated during the ordering process or unforeseen circumstances, which are outside of the control of SENSAI E-Boutique, prevent the timely delivery.