Kanebo Cosmetics (Europe) Ltd. with registered UK Office Establishment Address at 83 Victoria Street, London, SW1H 0HW and UK Establishment number BR021256 via this online shop.
The law of England and Wales shall apply to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). Mandatory law, such as mandatory consumer protection law, remains unaffected.
To place an order, start by adding the desired goods to the shopping cart. There you can always change the desired quantity or delete goods completely. Once you have placed goods in the basket, you can select samples and free gift wrapping after clicking on the button "Checkout". You will then be taken to shipping, where you can enter your information, especially the billing and shipping address. Next, you can enter the information about your payment method. Your entries (e.g. for the selected goods, for the billing and delivery address and for the means of payment) will then be displayed to you in an overview so that you can check and correct them again before you place the order by clicking on "Buy now". To cancel the order process, you can simply close your browser window. By clicking the confirmation button "Buy now" your declaration to submit a purchase offer within the meaning of section 3 (2) of these terms and conditions becomes binding.
You will receive the contractual provisions together with information on the goods ordered including these T&Cs and the information on the right of withdrawal by E-Mail together with the confirmation of shipping. We do not store the contractual provisions for you.
In our online shop, you may order goods as a guest or after opening a customer account. With a customer account, you do not need to enter your personal data every time you use our online shop, but you may log on to your customer account with your E-Mail address and your password before or during the order process. You will not be obliged to buy any of the goods offered by us only due to your registration. For information on the processing of your data, please read our data protection information, which you can find under the following link https://www.sensai-cosmetics.com/gb/en/privacy. During your application for registration, you choose a password.
The purchase price is due immediately after placing the order. The payment of the goods can be made via credit card, PayPal or Apple Pay.
We deliver the goods exclusively to addresses in the United Kingdom. Arising shipping costs are each listed in the checkout process as well as in our “shipping and delivery” link in the footer and are billed separately.
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us
Kanebo Cosmetics (Europe) Ltd
8002 Zurich, Switzerland
Tel.: +41 800 11 33 66; E-Mail: firstname.lastname@example.org
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or E-Mail). You may use the attached model withdrawal form, but it is not obligatory.
You can also electronically fill in and submit the model withdrawal form or another unequivocal statement on our website https://www.sensai-cosmetics.com/gb/en.If you use this option, we will communicate to you an acknowledgement of receipt of such withdrawal on a durable medium (e.g. by E-Mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than within fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
You must send back, hand over or return the goods immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract to our logistics company.
DACHSER Biebesheim GmbH
64584 Biebesheim am Rhine
The deadline will be met if you submit the send back of the goods before the period of fourteen days has expired.
You will have to bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the examination of the condition, quality and functioning of the goods.