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Your comments and questions are important to us. If your inquiry cannot be answered by the FAQ's, please contact us using the Contact Form or call us on +41 800 11 33 66.

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SHIPPING


Which shipping options are available?

For orders purchased on www.sensai-cosmetics.com, we offer standard shipping on all orders. Please review our shipping policy for detailed information.


Can items be shipped internationally? 

SENSAI E-Boutique is only available for the following Countries: Germany, Italy, France, United Kingdom and Switzerland. Purchases can only be placed on the E-Boutique of the referring countries and delivered to an address within that country. SENSAI does not offer international shipping. Please ensure that you select the SENSAI E-Boutique of the right country depending on your delivery address before placing an order.
In case an E-Boutique is not available in your country, we recommend visiting our Store Locator to find a SENSAI store nearby you.


Are all items available to be purchased online? 

Please note, product availability depends on the region. Check your countries website for product availability. 


Your comments and questions are important to us. If your enquiry cannot be answered by the FAQ`s, please contact us using the contact form or call us on +41 800 11 33 66. 
 
Please kindly note that our customer service operating times are: Monday to Friday from 9am to 12noon and 1.30pm to 5pm. 

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SENSAI will use your personal data only to respond to your request. Please read our Privacy Policy for further information on how SENSAI process your personal data.

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