You can return all or part of your order within 14 days from the date of receipt. For hygiene and safety reasons, sealed products that have been opened are not eligible for return. If these conditions are met, you will receive a refund for the returned products. Please note you will be reimbursed by the same payment method you used to place the order.

Return your item to SENSAI in three easy steps:

1. Tell us why you would like to return the item(s). Please select one reason for all items.


2. Select which item(s) you would like to return.


3. Download and print the return shipping form and include it in the package you are returning. Then please send the package to the address provided.